Frequently Asked Questions

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If you have questions about booking your influenza (flu) or COVID-19 vaccine, you will need to contact the provincial call centre at 1-833-838-2323. The ImmunizeBC website is separate from the Get Vaccinated booking system.

Suggest a question.

Our team reviews suggested questions weekly for common themes and answers frequently asked questions. You will not receive a direct response to your question. To speak with a registered nurse, please call HealthLink BC at 8-1-1.
Do you have a question about influenza or COVID-19 vaccination appointments (booking, rescheduling, vaccine availability, records, etc.)? Call the provincial call centre at 1-833-838-2323 or visit the Government of BC's How to get vaccinated for COVID-19 page
If you have a question about your health, please speak with your primary care provider or call HealthLinkBC at 8-11.

Your privacy is important to us; please remove any names or other identifying information.


Date last reviewed: 
Tuesday, Oct 11, 2022