This Policy describes the privacy and confidentiality practices and commitments of the BC Centre for Disease Control (“BCCDC”) in the operation of the ImmunizeBC website (the “Site”), which is operated and maintained by the BCCDC. ImmunizeBC consists of a collaborative of health representatives from throughout British Columbia. For more information on ImmunizeBC, please consult the About page. The purpose of the Site is to provide a confidential and trustworthy source of information related to immunization and vaccine preventable diseases. The Site provides education, links to local resources, access to Immunization health nurses, and referral to clinical and/or other professional health services, where necessary.
If you have any questions or concerns about this Policy or require any further information about the privacy practices of ImmunizeBC in connection with the Site, please email us at email@example.com.
The Information We Collect and How We Use It
Browsing the Site
The following is the only information collected when you browse the Site:
This is standard information, collected by most websites. We collect this information for statistical purposes and for evaluating and customizing ImmunizeBC to make it more useful to visitors. We do not link IP addresses with the identities of individuals visiting our site or any of the content posted.
If you use the Clinic Finder feature to search for a clinic by postal code or by city, the postal code or city will be sent to Google Maps. We do not link any of the information you provide through Google Maps to any content you provide on ImmunizeBC.
Submitting Content to the Site
We collect only the information required to provide services on the Site. Personal information will only be used for the specific purpose for which it was collected or for consistent purposes. This information will not be used for other purposes or made available to others, except as listed in the section below entitled How Else May We Use or Disclose Your Personal Information?
The following information is collected for each of the services identified:
Ask a Question
--Anonymously: You can submit a question to a nurse without providing any personally identifying information. Your question will be posted anonymously, along with the answer, on ImmunizeBC.
--With notification: If you want to be notified when the answer to your question is posted, you will need to provide your email address. Your email address will be deleted from the system once the notification email is sent. Your question will be posted anonymously, along with the answer, on ImmunizeBC.
--Privately: If you do not want your question to be posted anonymously on ImmunizeBC, you can request that the nurse email the answer directly to you. You will need to provide your email address. Your email address will be kept confidential.
How Else May We Use or Disclose Your Personal Information?
Information that you provide becomes a record subject to FIPPA and may be used and disclosed in accordance with that Act.
From time to time, ImmunizeBC engages employees, representatives, agents or contractors to perform additional work on the Site, such as maintenance or an upgrade to the Site. Access to information about our users is never granted unless it is required to do the work, and in those cases, only the minimal amount of information is made available. Any service providers or individuals who provide such work on the Site are required to provide written privacy protection and confidentiality undertakings, and owe legal obligations to maintain the privacy of all personal information .
We may disclose or share the information you provide if it is required for a law enforcement purpose, if it is subject to a Court order, or if the disclosure is otherwise required by law. Disclosure of any acts that imply sexual abuse of a minor, or committing a sexual assault as well as harms to self or others, will be reported as per legal requirements.
Authority for the collection
ImmunizeBC is collecting information from you for the purpose of providing the information and services you are requesting on the Site. ImmunizeBC makes every effort to avoid any unnecessary collection of personal information, but some of our services, such as the Share-a-Story feature, may require you to provide information that may identify you (e.g., your image).
The collection of any personal information you provide is permitted in accordance with section 26(c) of FIPPA, which allows ImmunizeBC to collect personal information for purposes related to and necessary for its operating programs and activities.
How We Protect Your Personal Information
The privacy and security of your personal information is of great importance to ImmunizeBC. While the purpose of some applications on the Site, such as the Share-a-Story feature, is to share your story publicly with your explicit consent, we do protect the other information you provide, such as your email address and phone number by taking the measures described below. We collect only the minimum amount of information required. However, the Internet is not completely secure, as third parties may unlawfully intercept or access communications. While we are committed to protecting your personal information, we cannot guarantee its absolute security.
ImmunizeBC takes the following measures to protect your personal information:
You can modify or delete your account information at any time. The record of your account is not saved anywhere outside of the Site.
Content that you submit to the Site (except for your account information) will be retained indefinitely. This includes the following information:
We retain this information indefinitely to maintain the continuity of the information on the Site, to evaluate the use and value of the Site, and to retain a record of any advice provided by the nurses, as required by the College of Registered Nurses of British Columbia.
When you are logged into your account, you can delete any comments that you have added to the Site. Deleted comments will no longer display on the Site but a record of these comments will be retained indefinitely for the purposes explained above.
The internet is not a fully secured method for communicating. Information that is submitted over the Internet, including through a website or email, is subject to interception or incorrect routing. This means that if you send a message using the Contact Us page or another e-mail address published on ImmunizeBC, the information provided may be intercepted. If you use the Ask Us feature and request that the nurse email you the answer directly, the email may also be intercepted. Please consider this before submitting any information to ImmunizeBC.
ImmunizeBC is not responsible for any damages suffered by individuals as a result of the email transmission of information that is sent to or from ImmunizeBC. ImmunizeBC is not responsible for any errors or changes made to information that is transmitted by email.
Cookies are small amounts of information that a website places in a file associated with the web browser on your computer. Cookies are used by ImmunizeBC to collect non-personal information that allows the user to interact with the Site in an effective way and improves the usability of the Site.
ImmunizeBC uses temporary cookies (“session cookies”), which means that the information collected is temporary in nature and is deleted as soon as you close your browser. If you have signed up for an account on ImmunizeBC, you will be required to login every time.
In a rare instances ImmunizeBC may use persistent cookies to store information for longer periods than the current session.
ImmunizeBC uses Google Analytics, a web analytics service provided by Google, Inc. ("Google").
Google Analytics uses first-party cookies to track visitor interactions. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of this website, compiling reports on website activity for the website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google's behalf.
ImmunizeBC uses IP masking within Google Analytics to anonymize personal information collected by Google. IP masking is a customization which removes the last octet of the visitor's IP address prior to its use and storage by Google.
For more information visit the Google Analytics Overview page
Accessing and Updating Your Personal Information
You can make changes to your account information or delete your account at any time. You can also delete any comments that you have posted and they will no longer display on the Site. A log of all comments will be retained indefinitely, stored on a secured Provincial Health Services Authority server.
ImmunizeBC contains links to other websites. ImmunizeBC is not responsible for the privacy practices of these websites. Please review the privacy policies for these sites and make sure that you agree with their policies before proceeding.
Tips For Protecting Your Privacy
Questions, concerns or complaints about the ImmunizeBC privacy practices should be submitted to firstname.lastname@example.org.
Copyright © 2015. Provincial Health Services Authority. All Rights Reserved.
Last revision date: June 2015
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